This policy protects every UltraGIS customer and the security of the service. It applies to the web app, the field app, the API, the availability widget, the AI assistant and the MCP server.
1. Permitted use
Designing, documenting and operating telecommunications networks you own or run for your clients, and managing your subscribers' and leads' data in line with your country's data protection law.
2. Prohibited uses
- Uploading personal data without the data subjects' authorization or using it for purposes other than those disclosed.
- Trying to access another company's data, or bypass plan limits, per-company isolation or security controls.
- Running penetration tests, scans or load tests without written authorization.
- Sending spam or unsolicited bulk messages with data taken from the service.
- Uploading malware, illegal content or content that infringes third-party rights.
- Reselling, sublicensing or copying the service, or extracting data automatically outside the documented API.
3. API, widget and limits
The API and the widget have call limits per plan and rate limits per minute. Use API keys only on servers you control and never publish them. Respect 429 codes and retry headers.
4. AI assistant and MCP
Do not try to make the assistant reveal personal data or use it to bypass permissions. Always review the preview of MCP writes before confirming them: the final decision is yours.
5. Breaches
We may limit or suspend access for a user, a key or a company that breaches this policy; we will notify the administrator where possible. To report abuse or a vulnerability, write to soporte@ultragis.io.